Terms of service


Sam Collection – Terms of Service (Relevant Sections)

Order Acceptance

Your order is not accepted until sam collection confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as sam collection may be unable to accommodate cancellation requests after an order is accepted.

In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the email, billing address, and/or phone number provided at the time the order was made.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy [LINK].

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.


SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email.

Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs, or import charges.

Prices posted in our online store may differ from prices offered in physical stores or other third-party platforms. Promotional offers may be governed by separate terms, which will prevail in case of conflict.

You agree to provide current, complete, and accurate purchase, payment, and account information. You agree to promptly update your account information so we can complete transactions and contact you as needed.

You represent and warrant that:
(i) the payment information provided is true and complete;
(ii) you are authorized to use the payment method;
(iii) charges will be honored by your payment provider; and
(iv) you will pay all charges, including shipping and applicable taxes.


SECTION 5 – SHIPPING AND DELIVERY

We are not liable for shipping or delivery delays. All delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once products are handed over to the carrier, title and risk of loss pass to you.


SECTION 6 – INTELLECTUAL PROPERTY

All content on the Services, including trademarks, logos, text, images, graphics, videos, and design elements, is owned by sam collection, its affiliates, or licensors and is protected by applicable intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial use only. Unauthorized use may violate intellectual property laws. All rights not expressly granted are reserved by sam collection.

sam collection’s name, logo, designs, and slogans are trademarks of Nakhra. Shopify’s name and logo are trademarks of Shopify. All other trademarks belong to their respective owners.


SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available” without warranties or endorsements. Use of such tools is at your own risk.


SECTION 8 – THIRD-PARTY LINKS

The Services may contain links to third-party websites. We are not responsible for the content, accuracy, or transactions conducted on third-party sites. Accessing them is at your own risk.


SECTION 9 – RELATIONSHIP WITH SHOPIFY

Nakhra is powered by Shopify. However, all sales are made directly with sam collection. Shopify is not responsible for any aspect of sales or transactions between you and Nakhra.

You expressly release Shopify and its affiliates from all claims arising from purchases made through our store.


SECTION 10 – PRIVACY POLICY

All personal information collected is subject to our Privacy Policy [LINK] and Shopify’s Privacy Policy. By using the Services, you consent to such data processing.


SECTION 11 – FEEDBACK

By submitting feedback, you grant sam collection a perpetual, royalty-free license to use it for any purpose. We are under no obligation to compensate or respond to feedback.


SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if information is inaccurate, even after submission.


SECTION 13 – PROHIBITED USES

You may not use the Services for unlawful purposes, violate laws, infringe intellectual property rights, transmit malicious code, or engage in abusive, misleading, or harmful conduct.


SECTION 14 – TERMINATION

We may terminate access to the Services at any time. Certain provisions will survive termination, including Intellectual Property, Disclaimer, Limitation of Liability, and Indemnification.


SECTION 15 – DISCLAIMER OF WARRANTIES

All Services and products are provided “as is” and “as available” without warranties of any kind, to the fullest extent permitted by law.


SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Nakhra and its partners shall not be liable for any indirect, incidental, or consequential damages arising from use of the Services or products.


SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless sam collection, Shopify, and their affiliates from claims arising from your use of the Services or violation of these Terms.


SECTION 18 – SEVERABILITY

If any provision is found unenforceable, the remaining provisions will remain valid.


SECTION 19 – WAIVER; ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and sam collection.


SECTION 20 – ASSIGNMENT

You may not assign these Terms without consent. We may assign them freely.


SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of the jurisdiction wheresam collection is headquartered.


SECTION 22 – HEADINGS

Headings are for convenience only.


SECTION 23 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.


SECTION 24 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to:
📧 samcollection150@gmail.com